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SHIPPING

Answers to questions about Riddle shipping.

PROCESSING TIMES

Our fulfillment team processes orders Monday through Friday. Our order processing time is 1-3 business days. Orders placed during a new product drop, sale, holiday season, or if your order is international, processing time can exceed five days.Orders

DOMESTIC SHIPPING

We offer free standard USPS shipping to domestic (US) orders with a subtotal of $85.00. All domestic orders under $85.00 will be charged $5.95 for standard shipping. The shipping service depends on weight and will either go USPS Ground Advantage or P

INTERNATIONAL SHIPPING

We ship all international orders via Passport. Shipping times can take up to 15 business days, however this is not guaranteed. When ordering internationally, there are sometimes fees associated with receiving your packages. These taxes and/or duty fe

RETURN TO SHIPPER NOTICE

If your order was returned to us due to an incorrect address given at checkout, you will be charged for the reshipment of the product. We will only reship the order one time from the initial order shipment. We do not issue refunds for domestic packag

LOST OR STOLEN PACKAGES

We know carrier issues and delays can happen. If you have not received your order by the third business day after it has been scanned as "Delivered," please contact [email protected] for assistance. We find that carriers may scan a package as “Deliv

SHIPPING INSURANCE

This service protects your order from lost, stolen, or return to sender order issues. To file a claim, email us at [email protected] with your name, order number, and reason for the claim. Notes:. - We do not offer refunds for lost, stolen, or retur