Answers to questions about Riddle shipping.
Our fulfillment team processes orders Monday through Friday. Our order processing time is 1-3 business days. Orders placed during a sale, holiday season, or if your order is international, processing time can take up to 5 business days.Orders with a
We offer free standard USPS shipping to ALL domestic (US) orders. The shipping service is dependent on weight and will either go First Class or Priority. If you need your package by a certain time (i.e. - for a birthday or event) please choose either
We ship all international orders via DHL. Shipping times can take up to 15 business days, however this is not guaranteed. When ordering internationally, there are sometimes fees associated with receiving your packages. These taxes and/or duty fees ar
If your order was returned to us due to an incorrect address given at checkout, you will be charged for the reshipment of the product. We will only reship the order one time from the initial order shipment. We do not issue refunds for domestic packag
We know carrier issues and delays can happen, if you have not received your order by the 3rd business day after it has been scanned as "Delivered," please contact [email protected] for assistance. We find that carriers may scan a package as “Deliver