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EXCHANGE POLICYUpdated 3 months ago

We allow exchanges on a case-by-case basis. We only allow one exchange per order number. Products that are opened and/or used are not eligible for an exchange. Please reach out to [email protected] to request an exchange. We never allow exchanges of the Sample Kit or Sample Kit + Gift Card products. 

Please include the following information when sending an exchange request:

  • Order Number
  • Reason for exchange
  • Product you would like exchanged


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