EXCHANGE POLICYUpdated 3 months ago
We allow exchanges on a case-by-case basis. We only allow one exchange per order number. Products that are opened and/or used are not eligible for an exchange. Please reach out to [email protected] to request an exchange. We never allow exchanges of the Sample Kit or Sample Kit + Gift Card products.
Please include the following information when sending an exchange request:
- Order Number
- Reason for exchange
- Product you would like exchanged